Privacy Policy

1. Overview

Email Tracker is designed to provide Gmail users with email open tracking, link click tracking, recipient activity visibility, Gmail status badges, and dashboard insights. We aim to keep the experience professional, transparent, and focused on providing the service.

2. Information We Process

Depending on how you use Email Tracker, we may process limited information required to provide email tracking functionality, such as:

• Account or user identifiers required to activate or manage the extension.
• Email tracking event data, such as open events, click events, timestamps, message identifiers, and recipient-related tracking references.
• Technical information such as browser type, extension version, and basic diagnostics needed to maintain the service.
• Information you submit through the contact form, such as your name, email address, subject, request type, and message.

We do not ask for unnecessary personal information through this marketing website.

3. How We Use Information

We use information only for legitimate product and support purposes, including:

• Providing email open tracking and link click tracking.
• Displaying recipient activity and dashboard history.
• Maintaining security, preventing abuse, and improving service reliability.
• Responding to support, privacy, partnership, and technical requests.
• Improving usability, localization, and extension performance.

4. Email Tracking Notice

Email tracking may rely on technologies such as tracking pixels, unique links, event logs, and related technical signals. Results may depend on recipient email client settings, image loading behavior, browser settings, network conditions, and privacy protections used by the recipient.

Email Tracker is intended to provide useful engagement visibility, but tracking results should not be interpreted as a guaranteed proof of human reading or intent.

5. Sharing and Disclosure

We do not sell personal information. We may disclose information only when necessary to operate the service, comply with legal obligations, protect our rights, prevent abuse, or respond to valid user support requests.

6. Security and Retention

We use reasonable technical and organizational measures to protect information related to Email Tracker. No online service can guarantee absolute security. We retain information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or necessary for legitimate business reasons.

7. Your Choices and Rights

You may stop using Email Tracker at any time by disabling or uninstalling the extension from your browser. You may also contact us to request support, ask privacy questions, or request deletion or correction of information where applicable.

8. Contact

For privacy questions or support requests, contact us at:

support@softnour.com